There are things in the settings that normally users may not need and they use them wrongly in the settings and their apps have problems. These tips and questions are already explained in the description text of each guide, but they are collected separately in this article to quickly fix the problems of your store application.
An example of questions and problems in application settings:
1- What is the ID of the product or post or blog category?
Product id or post in When creating the first page of the application, sending a manual notification (in Advanced Notif plugin) and the blog page builder plugin is used. The post category ID is also in the page builder (when blog is active) is used.
To extract an ID, you must proceed as shown in the images below. You can easily find the product ID in the product list.
Regarding post ID and post category ID, you must click edit and find the ID in the link.
Post id (article):
ID of post category (article):
2- My application only has login and no registration?
This is one of the settings of the application and you may have made these settings by mistake. This feature is suitable for those who have special customers (wholesalers). To enable registration, just go to the plugin settings and uncheck the hide signup page option.
3- Why don't I have a settlement form? (Not getting the address, etc.)
This question has two modes.
A: Do you sell downloadable files or virtual products?
Contact support. Ms. Esmaili's telegram and WhatsApp number 09130846260 provide complete explanations.
B: Do you sell physical products?
This can be caused by several things.
First, you may not have defined any sending method. Check this out.
How to define the sending method:
Go to WooCommerce, configuration (settings), shipping, and then define the shipping area and finally define the shipping method.
Second, the settlement form on your site has been changed in such a way that the province and city have also been removed. You should test whether the problem is solved by returning the original form or not. If it is not fixed, make a ticket and announce it. If fixed, you can run the edited checkout form Plugin for editing settlement fields prepare (be sure to consult with experts before buying)
4- The application crashes in the categories section
You have 3 category layout models in the app builder app. To use any method, you must comply with the conditions of use.
In two-level classification, there must be at least two levels of classification. In the case of one-level classification and sub-categories in tabular form, there must be only two levels of classification and the parent category should not have any products.
5- In the last stage of order registration, the city error is invalid.
This message is seen when you use AWooCommerce traffic increase have used If you are an old user and you don't want to update the application: disable this plugin and to calculate the cost of advance and custom postage fromAnother increase use.
But if you are a new customer or you have updated your application at least in the second week of July 2019, you can use the settings related to the shipping cities and set it to the second option (according to the image below).
6- At the end of the order, the mobile number error is invalid:
If you have edited the settlement form and entered a contact number (can be a landline number) instead of a mobile number, or if the mobile number has not been received for any reason. This error can be seen and the reason for it is WooCommerce professional SMS plugin. To solve this problem, the mobile number must be received in the account settlement section. If you do not want to receive a mobile number, you must change the settings of the professional SMS plugin as shown in the image below.
